Shipping Policy & Delivery Information
Shipping Policy
Overview
At PHANTOMLY we strive to provide our customers with fast and reliable shipping. Below you'll find information regarding our shipping methods, processing times, and costs.
Processing Times
- All orders are processed within a week and or 1-3 business days.
- Orders are not shipped on weekends or holidays.
- If there is a delay in shipping due to high demand or other factors, we will notify you as soon as possible.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: Details about delivery times, e.g., 5-7 business days.
- Expedited Shipping: Details about delivery times and costs, e.g., 2-3 business days.
- Overnight Shipping: Details about delivery times and costs, if available.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the destination. Orders over $50 may qualify for free standard shipping.
Delivery Times
Delivery times vary based on your location and the shipping method chosen. Please refer to the estimated delivery times provided during the checkout process.
International Shipping
We currently offer international shipping to select countries. Please be aware that international orders may be subject to customs fees, taxes, or delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact our customer service team at phantomlly12@gmail.com within 7 days of delivery. We will work with you to resolve the issue promptly.
Changes to This Policy
We may update our shipping policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at phantomlly12@gmail.com or 3165160159.
Thank you for shopping with Phantomly